Frequently Asked Questions
Is it safe to use the Eyepulse device if I have dental implants?
Yes, the Eyepulse device is a non-invasive and safe treatment. However, to be on the safe side, we suggest consulting your dentist before using the device, especially if you have dental implants.
I'm feeling discomfort or pain from the treatment, and it gives me a shock. What should I do?
The Eyepulse device emits gentle microcurrents that travel to your muscles. Every individual's tolerance to the microcurrent sensation varies. We recommend starting with the lowest setting and using 2 pads to gradually introduce the treatment. You can increase the intensity as you become accustomed to the sensation. If you experience discomfort, try holding your tongue between your teeth to alleviate the sensation of the microcurrent.
My Eyepulse device is not giving any pulse. When I turn it on, it goes back to 0 when I set it. What's wrong?
The device is designed to function properly when the patches are applied to the face before switching it on. If the patches are not applied, the unit will return to 0 after a few seconds when selecting a mode. Make sure to turn on the device with the patches applied to your face to avoid this issue. If you're still encountering difficulties, carefully follow the user guide and ensure proper usage.
How often can I use the Eyepulse device?
The Eyepulse device can be used once a day for up to 15-minute sessions. It's recommended to start with shorter sessions and gradually increase the duration as your skin becomes accustomed to the treatment. However, please remember that consistency is key – regular use over time can yield better results.
How long does it take to see results?
Results can vary depending on individual factors such as skin type, age, and consistency of use. Some users may notice improvements in skin tone and elasticity within a few weeks of regular use. However, it's important to note that gradual and cumulative effects are common with microcurrent treatments. Consistency and patience are key to achieving the best results.
Can I use the Eyepulse device on sensitive skin?
Yes, the Eyepulse device is designed to be gentle on the skin and is suitable for various skin types, including sensitive skin. The device allows you to adjust the intensity to a level that is comfortable for your skin's tolerance. If you have concerns about using the device on sensitive areas, you can start with a lower intensity setting and consult your dermatologist if necessary.
Can I use the Eyepulse device with other skincare products?
Yes, you can incorporate the Eyepulse device into your skincare routine. We recommend using the device on clean, dry skin and applying any desired serums or creams after the treatment with the Eyepulse device. This allows your skincare products to penetrate more effectively after the microcurrent treatment.
Is the Eyepulse device safe to use around the eyes?
Yes, the Eyepulse device is designed to be safe for use around the eyes. The microcurrent technology used is gentle and non-invasive. However, we recommend avoiding direct contact with the eyes and applying the sticky pads slightly away from the eye area for optimal comfort.
When do I apply the electro gel?
The electrogel should be applied to the skin after the treatment with the Eyepulse device. Once you have completed the session and removed the pads from your face, the next step is to apply the electrogel to the treated area. The treatment with the Eyepulse device helps prepare the skin by stimulating blood circulation and increasing skin receptivity. This makes the skin more receptive to the natural ingredients in the electrogel, which aids in soothing the skin and maximizing the benefits of the treatment. By using the electrogel after the treatment, you can experience increased collagen production, reduction of thin lines, and the lightening of dark circles, resulting in a revitalized and refreshed appearance.